2. Which Service is Right?

Lettings Agents will usually offer a range of services each carrying a different fee structure.

Lettings Agents will usually offer a range of services each carrying a different fee structure and each requiring varying levels of involvement from the landlord.

The standard services are Tenant Find, Rent Collection, Managed, Managed +. Tenant Find will usually carry a one off set up fee. This is due to the fact that the Agent’s involvement ends upon the completion of the tenancy agreement whereas the Rent Collection and Managed services will usually carry a lower set-up but will incur on ongoing monthly management fee to cover the cost of the Agent’s continued involvement.

When choosing an Agent, look for one who is ARLA registered. This means they have had to qualify in order to join the Association and are bound by their regulations with regards to conduct, best practice and handling clients monies.

Tenant Find

  • Consultation Service
  • Property Marketing Plan
  • Dedicated Property Manager Specialising in your Location
  • Photos and Floor Plan
  • Internet Property Advertising & Sign Board
  • Client/Property Matching Software
  • Accompanied Viewings
  • Tenant Interviewing & Selection
  • Comprehensive Tenant Referencing Service & Right to Rent Check
  • Arrange Compliance Certificates Required
  • Signing of Tenancy Agreement

Rent Collection
All services from Tenant Find, Plus:

  • Rent Collection
  • Monthly Statement of Account
  • Tenant Check-in with Smoke Alarm & Carbon Monoxide Testing

Managed
All services from Rent Collection, Plus:

  • Registration of the Deposit
  • Liaising with other Organisations (e.g. Block Management Company)
  • Routine Inspections with Report Issued to Landlord
  • Administration of Property Maintenance
  • Tenant Check-out & Meter Readings
  • Negotiating Return of Deposit & Handling Deductions with TDS
  • Comprehensive Full Colour Inventory & Schedule of Condition

Managed +
All services from Managed, plus:

  • Rent Review & Issuing A Section 13 Notice
  • Issuing A Section 21 Notice
  • End of Tax Year Statement (Upon Request)
  • Rent Guarantee & Legal Expenses Policy

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At Lang Town and Country we maintain the highest professional standards by conforming to guidelines set by the industry’s leading bodies, including the Association of Residential Letting Agents and the National Association of Estate Agents.

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