Meet the Team
40 Mannamead Road, Plymouth PL4 7AF
Director / MNAEA
James started his agency career over 19 years ago and within 3 years he had become an award-winning branch manager for a corporate agency. Due to the continued success of the Land & New Homes department, James’ primary role is to develop this area of the business.
Marc has a diploma in residential estate agency and has been successfully selling and valuing homes for 30 years in the Plymouth area. His passion and expertise for property has provided valuable experience to Lang Town and Country since he joined the firm in 2001.
A staunch ‘Plymothian’ Jay feels privileged to have worked in the Plymouth property market for over 35 years. He joined Lang & Co in 1995 and was keenly involved in our merger with Town and Country in 2016. He has represented the city in both hockey and cricket.
Director / FNAEA, MARLA
Richard is one of the company’s founding Directors who now focuses his time on providing clients with up to date rental valuations as well as property investment advice. Richard is a family man married to Sarah, with two children and of course not forgetting their dog Molly.
Director / MARLA
Tracy joined Lettings in 2001 after returning to the UK, where she had managed the holiday accommodation in Spain & Portugal, for our service personnel. Within 6 years she became the Managing Director, having experienced all aspects of the letting agency and enjoyed training other colleagues.
Branch Manager / MNAEA
Sharlotte has been working within the property sector for the last 6 years and has qualified to become a member of the National Association of Estate Agents. She loves to provide a fantastic service and exceed client expectations whilst helping clients fulfil their dream of moving home.
Assistant Manager / MNAEA
Andrew has been working within estate agency since 2009 and his knowledge of the area and passion to provide excellent client care has lead to many recommendations from happy clients. Andrew enjoys keeping fit, running half marathons, being a husband and fantastic daddy to his young son.
Debbie is a fully qualified Paralegal in Property Law who joined Lang Town and Country in October 2017. Originally working on the sales side of the business, Debbie now works solely in sales progression and loves the challenge of ensuring our client’s move goes as smoothly as possible.
Gwen has worked within the business sector for many years and her incredible experience provides support to the directors. In her spare time, she likes to travel and spend time with family and friends.
Christina provides administrative support for the Land & New Homes team. Assisting with marketing properties and ensuring all necessary compliance, she is focussed on the smooth running of our busy department.
Office Manager / MARLA
Having worked in the lettings industry since 2008, Claire originally joined in 2011 as a Property Inspector and then went on to become a Negotiator. After leaving the company in 2013 to concentrate on raising her children, she returned in 2015, completing the Level 3 Award in Residential Letting & Property Management in 2017. Claire is a member of ARLA Propertymark and enjoys being our Office Manager, supporting the team with the day to day managing of our portfolio of properties.
Business Development / MARLA
Carla was delighted to join our team in May 2017 after working within the industry since 2001. Carla completed the Level 3 Award in Residential Letting & Property Management in 2007 and is a member of ARLA Propertymark. She gives professional, friendly advice to all clients and is passionate about property, assisting Richard with valuations. She loves to take holidays in the sun with her husband and two children.
Property Manager / MARLA
Property Consultant Bryony has been working in the Lettings industry since she was 17 starting out as an apprentice. She is a member of ARLA Propertymark and gained a Level 3 Technical Award in Residential Letting and Property Management in 2017. Bryony is our Property Negotiator and just loves finding that dream home for our tenants and ensuring our Landlords are kept up to date with any feedback.
Property Manager / MARLA / DEA
Born and raised in Lisbon, Portugal, Hugo moved to Plymouth in 2009 and has worked in Lettings ever since. Hugo completed the Level 3 Award in Residential Letting & Property Management in 2016 and is a member of ARLA Propertymark and is currently our Inventory Clerk and EPC Accessor.
Shelley has 14 years’ experience working within the banking sector. After a short career break to raise her family, she decided to change direction and become an estate agent.She loves being able to help clients find their dream home and offering great customer service is a key part of her working day.
Sam joined Lang Town and Country in 2018 as a maintenance co-ordinator and brings a wealth of experience from her previous job where she was also a co-ordinator liaising with customers and tradesmen. Sam quickly found her feet and enjoys the different challenges each day brings within the maintenance department.
Abi provides administrative support for the Lettings team. Being a Landlord herself she understands the needs of both landlords and tenants alike. Abi is looking forward to building positive relationships with landlords and tenants providing a go to person within the office. She enjoys spending time with friends and family.
Emily has joined us recently as an apprentice to complete Level 3 in Business Administration. Emily has a very important role as she is responsible for all administration in our busy Mannamead sales branch. Outside of work she likes spending time with her animals and keeping active.
Kayley has recently joined the team but has been in the housing industry for two years. Kayleys passion is meeting new people and she enjoys learning about the history behind each property. Kayley loves all things food, so in her spare time she enjoys going out to different restaurants or staying in and cooking.
Doryenna joined the Sales Team in May 2019 bringing to the company a passion for property, problem solving and her excellent customer service. She likes to provide reassurance to potential clients, by drawing on her own experiences of buying, selling and renovating property. In her spare time, she enjoys honing her artistic and design skills, swimming in the sea and singing in a local choir.
Land & New Homes Manager
Matt has enjoyed 13 successful years within the property market, latterly managing the Land & New Homes department for a large corporate estate agents within the South West. He brings with him a wealth of experience in both the selling of new homes and introducing sites to developers.
Tania has been working within the New Homes sector for the past 14 years, covering developments both large and small across the South West region. She enjoys offering support and guidance to clients, from the first viewing right the way through to handing over the keys of their beautiful new home.
6 The Broadway, Plymouth PL9 7AU
Managing Director / MNAEA
Paul is the Managing Director of Lang Town & Country. He is still very hands on with the day to day running of the Plymstock office and his local knowledge on this area is second to none. He is passionate about his job and over the years he has helped numerous clients time and time again.
Natalie is the administrator in the Plymstock office where she has worked for over a decade. She works closely with everyone in the office, preparing brochures, adding properties to the websites and creating adverts. She has lived in Plymstock from a young age and knows the area very well.
Key Account Manager / MARLA
Rebecca joined the company in 2011 after completing a business administration apprenticeship and is now responsible for managing all key accounts. Her focus is on getting to really know both our landlords and tenants, to achieve the smooth management of client properties.
Senior Sales Consultant
Sue joined in 2011 and is a dynamic member of the sales team with a wealth of knowledge on all aspects of the sales and lettings business. She provides exemplary customer service, exceeding customers expectations by going the extra mile to ensure smooth stress free transactions.
Holly has lived in Plymstock all her life so has good knowledge of the area and loves to give buyers advice on local amenities and the area. She joined Lang Town & Country in 2016 and is continually striving to develop her knowledge within the industry, providing customers a first class service.
Jackie has worked in the Plymstock office for a number of years and she is an integral part of the team. She is responsible for the majority of viewings for the Plymstock office and making sure they run smoothly.
47 Notte Street, Plymouth PL1 2AG
Sales Manager / MNAEA
Becky is an experienced sales manager in our Waterside office. Becky is also a qualified member of the NAEA. Becky is well known for her charity work and within the last few years has raised thousands for Cancer Research with her famous charity breakfast and horse show.
Philip has worked successfully in the Plymouth Property market for over 25 years. He has immense experience and knowledge in the property business and prides himself on his excellent customer service.Philip now manages and leads the thriving Lang Town and Country Waterside department based on the Barbican