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New Lang Town & Country office will redefine estate agency experience

Lang Town & Country has moved to a brand new office on Mutley Plain, after a ground-breaking year for Plymouth’s property market.

Our company formed in 2015 following the merger of two of Plymouth’s longest established property firms.

Lang & Co was founded in 1993, followed in 1997 by Town & Country Lettings. Since merging, we have built a trusted reputation for our local knowledge, professionalism and an unrivalled service in Plymouth and the surrounding areas.

Headed up by a group of directors who specialise in their own chosen fields, our dedicated team has helped thousands of people to sell and find their dream homes.

Now, nearly three decades after setting up our head office on Mannamead Road, we have moved into a brand new office that promises to redefine the house-hunting experience.

You’ll find our new premises on Mutley Plain, just down the road from the previous HQ.

An office which enhances the customer experience

Paul Preen, Managing Director, says: “When we first entertained the thought of moving to a new office, we saw it as an opportunity to do something different.

“All too often, estate agents are reluctant to do something unique. They are too afraid to stand out. Walls filled with shiny placards and properties for sale or rent. And decor which looks like every other agency on the high street

“Our new-look Plymouth office has been purposely designed to enhance the experience for our customers. We’ve tried to create a welcoming environment that we hope feels more like home than a business.

“It’s a modern and contemporary space that will hopefully encourage people to come in, relax and have a coffee.

“It’s also great for our hard-working team to have a new, fresh base from which to operate. Especially after a difficult last couple of years.”

Watch this short film to enjoy a sneak peek inside our new Plymouth office

Staying ahead of the curve during Covid-19

During the Covid-19 pandemic, Lang Town & Country stayed ahead of the curve by putting a number of steps in place – including virtual viewings, online tours and increased marketing presence.

This exciting new office marks the next step in our company’s remarkable evolution.

In 2021, Lang Town & Country was the city’s leading agent – the third year in a row we have held that title. Our team sold 465 homes – over 50 more than any other agent.

Even with tight restrictions in place during the pandemic, the team has continued to build strong relationships with our clients.

Each step is to ensure the safety of our clients, staff and the wider community.

This, in turn, has led to an increase in the number of positive reviews, of which we are hugely proud.

Paul added: “We’re way ahead of the competition when it comes to Plymouth property sales in the last 12 months. During that time we sold 465 homes – over 50 more than any other agent.

“To us, though, it’s not just about the number of houses we sell, but the customer service we provide which is second to none.

“Head to Google and read our five-star reviews to discover what sets us apart from other estate agents.”

A new office for the Plymouth property market

The relocation also comes off the back of an incredible year for the Plymouth property market in 2021.

With more and more people looking to move, competition for properties hit an unprecedented level.

Despite the impact of Covid-19, record numbers of Plymouth homes sold for above their asking price.

According to Dataloft, the average sale price of a home in Plymouth over the last 12 months was £219,468. That is some 9% higher than the previous year.

Estate agents in Plymouth think this figure is actually closer to 12%. In the PL3 postcode alone, properties have increased by a huge 15%.

Matt Minett, our Land & New Homes manager, says: “Plymouth and the surrounding areas saw one of the busiest market places in living memory in 2021.

“Among the main factors behind this was the Stamp Duty Land Tax (SDLT) holiday. More than a million people saved money on buying a property since the scheme was announced in July 2020.

“Even after the holiday finished, house-hunters’ demand for quality homes in Plymouth remained high.

“We also saw people wanting or needing to work from home. And there was an increase in demand from buyers moving to the South West for a different lifestyle in light of the Covid-19 pandemic.”

Unprecedented demand for rental properties

Demand was no different in the lettings sector, where more and more people are seeing property as a long-term investment.

Richard Rabin, Director at Lang Town & Country,  said: “I would say that 2021 was the busiest year I have ever seen for lettings.

“Things quietened down approaching Christmas, but the first few days of the New Year have seen a flying start.

“I expect the same for 2022, with rental prices remaining high and a strong demand from people wishing to rent.

“The move to our new office couldn’t come at a better time. We look forward to welcoming buyers, sellers, renters and landlords alike.”

If you’re thinking about selling your home, your first step should be to get it valued. Simply fill in the form on this link and our team will be in touch to give you a free valuation.

Pictures by Lucy Jones Photography

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